Stories of Kindness from Around the World

A Few Little Sweet Tips


--by molliecat, posted Jul 29, 2015
Yesterday I was a bit early for an appointment so I stopped in at Macdonald's for a coffee .I think they make the best coffee. Two very pleasant young girls were working the counter and the customer ahead was impossible to please! !

The young girl was sweaty and near tears- I only wanted coffee but I like lots of milk in it. I really didn't want to be difficult so I said you go ahead and add lots of milk and if its not enough Il'l ask for more -she smiled . She made a perfect coffee . I left her two pink peppermints for a tip.

I went to her supervisor and let her know how well she handled such a difficult customer ahead of me . More of that needs to be done for young people starting out- probably first job.

I remember how hard it was . Me I would have run away crying and quit had it been me yesterday serving those customers. I'd still be crying too.
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Readers Comments

FayBaby wrote: Customer service can be one of the most difficult and thankless jobs at times. Your expression of appreciation probably made her day :-)
brindlegirl wrote: Mollie. That is fantastic and so what we need more. People speaking up and letting not only those who serve you greatly know, but their supervisors as well!
pluto178 wrote: Do you know what you wouldn't have because you would have calmed them down and turned them into happy customers just by being you...............this was a lovely thing to do. x
pluto178 wrote: I must send out KB's immediately I have 555 waiting to go out a bit too powerful for me at the moment......x
mindyjourney wrote: Thank you for helping calm the young worker with your appreciation and thoughtfulness. So many compassionate lessons you have earned to share. Blessings, dear mollie.
Mish wrote: How dear you were to lend support there, dear Mollie. Love you x
kiwicat wrote: My sons both have dreadful first job stories of how rude and demanding customers can be. I now always encourage a new cashier or someone doing job training. Thanks for the reminder that we can be more tolerant and thankful to those who are front line customer service.

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