Mum made it with her social security (equivalent) number. Now, I can apply for her pension and others. Father was made to run from pillar to post for 4 odd months at his ripe age before he went down. I ran from pillar to post last week myself because I don't like things evading us long. This is his victory.
https://www.kindspring.org/my/feed/index.php?sid=208873 for details.