Last week, when I had a checkup, my doctor's office made a mistake and charged me for my copay. Instead of getting a refund, I asked them if the money could pay for someone else's copay or flu shot.
The bookkeeper said that they had never received such a request, but they did it! And she told me today that she felt so good about doing it and so did I!
Hopefully, so did the patient. It was the 21-day challenge that encouraged me to practice more kindness and so thank you to the challenge as well.