Stories of Kindness from Around the World

A Bus-Load of Appreciation


--by churchofthePIF, posted Feb 19, 2011

The shuttle bus service I take to the airport is famously bad at customer service, but they are the only option for lots of travelers.

I was sitting on the bus one day feeling disappointed by their shoddy service when a young soldier got on. He was in full uniform with his duffle bag across his shoulder and a ticket in his hand. But, guess what? The driver wouldn't accept his ticket!
 
Apparently it was "the wrong format." It was probably a military issue travel pass but because the driver didn't recognise it or it hadn't been made out properly he was not going to let the soldier travel. The soldier did not have any cash and, unbelievably, the shuttle company (via radio) would not authorize a voucher.  
 
I was sitting pretty near the back but I could hear what was going on and I had heard enough. I stomped down to the front of the shuttle bus to where the driver was giving the soldier a hard time. I turned to face the rest of the passengers and said, "This is ridiculous! This young man is prepared to give everything for us. I think we can pay his $37 fare and get this show on the road. Who's with me?"
 
I took ten dollars from my wallet and held it up. Twenty people immediately rummaged in their wallets and purses and start passing money forward.
 
I turned to the driver, who was looking a bit sheepish by now, and counted out $37 for him. I handed the rest, probably almost $100, to the astonished soldier and gave him a hug. 
 
A little overcome by it all I went back to my seat and flopped down. I could hardly believe my ears when the other passengers started applauding.
 
I'd started off in a terrible mood but helping someone else, epsecially someone as deserving as the young soldier, just left me feeling awesome!
 

 

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Readers Comments

textyourdreams wrote: This is inspirational. I love this story and i would love to use it as an example of kindness. I am a veteran and it touched my heart. Thanks for taking a stand, you not only helped that young man, but made everyone one else in that bus understand why america is so great and it started with soldier and continued with each and everyone of you.
Joy wrote: Thanks for sharing your inspirational story. It takes so little to make a difference in people's lives. Thanks for spreading compassion and kindness.
ChurchofthePIF wrote: My thanks to all the commenters for your kind words! This website continues to be a source of encouragement and inspiration for me.



To 'greytsx', please understand that other passengers (before me) did indeed pressure the driver to call his dispatcher, which in fact he did, to no avail. My original entry to this website was re-worded by the administrators, and for whatever reason this detail was altered. My original entry read: "Bus remains parked, while driver insists on proper formatting of soldier's ticket. The soldier does not have any cash, and unbelievably, the shuttle company (via radio) will not authorize a voucher." I should have made it more clear that the driver was not a complete villain; he did try to get the ticket approved over the radio, but was constrained by his employer (which only adds to the notoriety of their poor customer service).
bluesapphire wrote: You really deserve an applause! You are brave and stood up for a stranger in need. I pray that i would be able to be as courageous as you when a time like this comes. Thank you for sharing this inspiring story :)
thebigkind wrote: I have just stood up from my computer and clapped for you too! I am so inspired i will do the same if the situation arises.
metisgirl wrote: Thank you so much for doing what so many of us want to do, but dont do. My thoughts and prayers are with you.
greytsx wrote: Everybody could have pressured the driver to contact his headquarters to have the soldier's ticket verified first. The soldier could have not wanted/needed any special treatment; he believed he had a ticket.

As long as everybody was happy.

Sajha wrote: Thank you for having the courage to stand up for the young soldier, thus uniting the whole bus to do what was right. You totally changed that experience for him. He could have been left, dejected and stranded. Instead a whole bus full of people, instigated by you, let him know that he was valued and appreciated. Who knows if he didn't really need proof of that? Good for you!
aprilannie wrote: That was great. Really cool.
Spoonerism wrote: Yay, good for you! A lot of people disagree with war and fighting, but we all seem to come together and help any soldiers in need. It's a great example of infectious kindness! :-)

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