Readers Comments
Pebbles wrote: A good attitude always seems to help people who are down. Sometimes it even seems to pull them up. You were just what that man needed at that moment, an understanding soul. Pebbles
AURELIA wrote: Warmth, You did a great thing! Being kind to one who isn't making it easy is the hardest thing to do. You turned his attitude around. Good for you. SMILE :) ~Aurelia
brighteyes wrote: Courtesy and politeness are very important traits to have and should be taught in youth....seems many, not all, in this new generation are impatient and quick to anger....taking a deep breath or two, a pause when you're upset or anger, is calming. I have a stick'um on my computer with the word,
BREATHE. It reminds me when I get an angry phone call, email, etc to take a few breaths as most of us hold our breath when we are angry/upset, I close my eyes and pause....I calm down and am able to respond to the customer with an even temper which smooths the situation.
Great Job..your presence and calm and kindness made a difference. Brighteyes
BREATHE. It reminds me when I get an angry phone call, email, etc to take a few breaths as most of us hold our breath when we are angry/upset, I close my eyes and pause....I calm down and am able to respond to the customer with an even temper which smooths the situation.
Great Job..your presence and calm and kindness made a difference. Brighteyes
MakeSomeoneSmile wrote: Good job warmth! It is not easy to be kind when someone is being rude or angry. Thanks for making a difference!