I was a jump ahead on this one this week. Our favourite coffee shop - Caffe Nero in Leeds closed its doors earlier this week before we had a chance to thank the staff for all they've done in the last few weeks. So I went on the chain's website and chose compliment and sent an email thanking them for what they do and have done. I got a lovely email a couple of days later from their head office thanking me for my time and assuring me the staff would hear about it.
So I will give some thought as to who I can send a similar note to this week.