A couple of weeks ago, my husband bought a carton of yoghurt which had spo
lit. We both assumed it hadn't travelled well and the next day he bought another one which was the same.
I took photos including the batch numbers and emailed them. They thanked me for highlighting the issue and promised to contact me when they had completed the investigation.
Last week a package arrived with £6 of vouchers towards more of their products. They were split into four vouchers - 2 times £1 and 2 times £2. I don't often buy their other products but I noticed that a carton of almond milk or a carton of coconut milk were available and they cost two pounds.
I bought one of each and used the £2 vouchers to pay for them. I transferred them to the foodbank trolley.
lit. We both assumed it hadn't travelled well and the next day he bought another one which was the same.I took photos including the batch numbers and emailed them. They thanked me for highlighting the issue and promised to contact me when they had completed the investigation.
Last week a package arrived with £6 of vouchers towards more of their products. They were split into four vouchers - 2 times £1 and 2 times £2. I don't often buy their other products but I noticed that a carton of almond milk or a carton of coconut milk were available and they cost two pounds.
I bought one of each and used the £2 vouchers to pay for them. I transferred them to the foodbank trolley.
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- Posted by Helenconnell2
- Nov 11, 2022
- Comments (6)
Readers Comments
Mish wrote: Kind on so many counts 👌🏻
pluto178 wrote: 🙏
mindyjourney wrote: Nice way to share the restitution, helen :)
janfour wrote: great use of a nice thing
Heartofflesh wrote: Milk of kindness ..wonderful idea...
Dennis826 wrote: Putting that voucher to good use. Thank you helen :).
