Stories of Kindness from Around the World

Call The Boss


--by caroline.s.king, posted Nov 14, 2013
I had a  conversation with my cell phone company yesterday. 
 
The person I spoke to was extremely helpful, knowledgeable, and was able to answer all of my questions about various plans. At first, I just thought, 'Good! They know how to do their job.' But then I though about it some more and today I called his boss.  
 
At first I think the woman was expecting me to complain but I said I just wanted to tell her how pleased I was with the quality of the service I received. The relieved manager told me no one ever calls to say they have done a good job, so I was glad I did!  
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Readers Comments

princessliz wrote: Yeah, so true. Really nice of you. We need to hear more of the positives! :)
At the bakery, my friend always talks about how good the service is, and that the woman is always smiling. She told her, and its like they too are friends now :)
Thanks for shaing.
moral12 wrote: Catch them doing something right; good idea! Thanks for sharing your lovely gesture.
baabra1950 wrote: Ever since a child, I have been expressing gratefulness and "you are so nice or other kind words to everyone I come in contact with!" All due to many kind, helping, loving souls that appeared then and throughout my Life! So, keep letting people that are nice and helpful know they are! Many people are faced with only criticism, vulgarity, crude hand gestures or violent! The World need s you, it needs you to spread the KINDNESS! Keep it up! "God Bless You!" Always make certain you are very kind to yourself! Love and Hugs, barbie
CaringHands wrote: God bless you! Do more!
kristinlaustin wrote: Caroline - almost no-one does this anymore and it has the capacity to make such a massive positive impact in people's lives. It makes me happy just thinking about how thrilled that person would have been to have received your comments. And you never know, it might have been the only bright moment of his day. Thanks for sharing.
dmccullough1957 wrote: Yeah! Does that not just make you feel good - i hope the manager passes that on to the worker!
slyounkin1 wrote: Thanks for a great story about how the small things can make a difference
mary6 wrote: I think taking the time to let someone know that they were pleased with a job performance or service they received is one of the most potent forms of kindness because it radiates beyond that person and ripples along. I try to do the same thing and you can see people just light up.
Ben wrote: I am to glad to hear you did that. I delight in doing things like this too. I'm pretty sure it does more for me than the person i acknowledged.
Thank you.
gbmeyer wrote: I do this too! It's so easy, and i hope it gives some customer service people a good feeling.
They have a tough job sometimes.

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