God bless you! Do more!
Caroline - almost no-one does this anymore and it has the capacity to make such a massive positive impact in people's lives. It makes me happy just thinking about how thrilled that person would have been to have received your comments. And you never know, it might have been the only bright moment of his day. Thanks for sharing.
Yeah! Does that not just make you feel good - i hope the manager passes that on to the worker!
Thanks for a great story about how the small things can make a difference
I think taking the time to let someone know that they were pleased with a job performance or service they received is one of the most potent forms of kindness because it radiates beyond that person and ripples along. I try to do the same thing and you can see people just light up.
I am to glad to hear you did that. I delight in doing things like this too. I'm pretty sure it does more for me than the person i acknowledged.
I do this too! It's so easy, and i hope it gives some customer service people a good feeling.
They have a tough job sometimes.
Wow same happened to me, i had called at&t cell phone customer service, around 4 times, because they would hang up on me or did not want to address my issue.
Finally i got a lady, who made sure she resolved my problem, after it we were done i asked her to put me through with her supervisor and let her know the awesome customer service representative she is.
Nice! I love giving the unexpected!
Simple and so powerful. I will do this too.