Service With A Smile at the Sprint Store
--by yoyo, posted Sep 26, 2008
Yesterday I upgraded my cell phone at the Sprint store and got the new Rumor. I love it. While I was standing there, I was thinking to myself, "These people are providing GREAT customre service, I wish I could tip them or something." I was so geeked about my new phone, it didn't even dawn on me that I could tip them with a smile card and some cash and say "Go get yourself a coffee or something."
But another very happy customer in the store did it for me by leaving $5 on the counter. The employee said, "Sir, we can't accept tips," and the customer responded, "I'm not taking it back, it's yours!."
So, like Wonder Woman, I swooped over and said, "Here, have one of these!" and I whipped out a Smile card. I handed the card to the other customer and said, "Give them this. It's an experiment in anoymous acts of kindness. If they can't take your $5, they can take this card and do something nice for someone else and pay it forward!"
I felt like the Pied Piper! You should have seen the way everyone swarmed up to me. The other customer was stoked, the Sprint employee was stoked, and the store manager even came over to me to ask what it was about and asked for two of my smile cards. Then another Sprint employee in the store came over to read one of my cards and then asked if he could have one. So, that makes 4 smile cards that are going to "keep on spreading smiles."
This link will tell you all about what a smile card is:
Http://www. Helpothers. Org/cards. Php
Please send back a mail!
If you have any questions about your rumor, please let us know and we’ll make sure everything is set up just the way you like it. Thank you very much for the pleasant words and the smile cards!