Yesterday I upgraded my cell phone at the Sprint store and got the new Rumor. I love it. While I was standing there, I was thinking to myself, "These people are providing GREAT customre service, I wish I could tip them or something." I was so geeked about my new phone, it didn't even dawn on me that I could tip them with a smile card and some cash and say "Go get yourself a coffee or something." But another very happy customer in the store did it for me by leaving $5 on the counter. The employee said, "Sir, we can't accept tips," and the customer responded, "I'm not taking it back, it's yours!." So, like Wonder Woman, I swooped over and said, "Here, have one of these!" and I whipped out a Smile card. I handed the card to the other customer and said, "Give them this. It's an experiment in anoymous acts of kindness. If they can't ... Read Full Story >>
So, here's a long story made short. I love Starbucks, but I tend to get fattening items when I go, other than my usual soy chai tea latte. So, that's why I immediately gifted a $25 Starbucks gift card to my friend Cathy who, interestingly, had been teasing me about being part of this "goofy smile card experiment." Nevertheless, I gave it to her and said, "Don't pay me back, but pay it forward." Cathy went to a Starbucks in Lake Oswego and as she was paying for her own drink, she gave some money and my smile card to a lady standing behind her. Much to Cathy's surprise, the lady lit up like a Christmas Tree. She was very excited and said she was going to immediately "pay it forward" and surprise the lady behind her. Thank you, thank you, thank you! I was feeling rather down this morning but this has completely brightened my day!! Witnessing her joy, Cathy immediately caught the bug and saw how much fun it is to be a part of this experiment. When Cathy told me the story, I wish I had a camera to show you her enthusiasm. It made me feel great and I hope it does you, too.
I had just paid for my Subway sandwich and was walking out the door when I heard the cashier tell this nice Russian lady in line behind me that her credit card was declined. She started to panic and was clearly embarrassed when everyone in the line turned and looked at her, as the cashier said, "I can't give you the sandwich if you don't have cash to pay for it." She was alone and didn't speak English very well.
Without hesitation, I walked back and said, "I'll pay for it" and handed the clerk my card. Everyone was shocked at my random act of kindness. She said, "No...no...no." I said, "Yes, yes, yes," paid for her meal and then walked out the door.