Stories by OlivierChhu (2 matches)

A Phone Prospector Is Still A Human

Yesterday, a salesman called me by phone, on behalf of a telecom company, to sell his phone plans.  I was at work and while I usually don't like to spend time with those conversations, I excused myself that I couldn't talk yet and proposed him to call me back one hour later, at 6pm. That's what he did. So we talked 15 minutes. He explained to me his different phone plans, which he stated to be better than my current one. While listening to him, sometimes I was lost in my thoughts, I gave several "hmm hmm",as a sign of approbation and to confirm to him that I was still there. Sometimes, I felt a bit impatient, especially as he had a bit of difficulties to correctly talk in French. But I stayed calm and polite until the end of the discussion. At the end of the conversation, he revealed the following ... Read Full Story >>

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Compassion At Work

Earlier this week, I created a new experience at work. In the morning, I asked a colleague whether he was doing well. He started to complain and to comment on his day in a negative way. I could feel some dark clouds in his mind and he was about to drag me into his negative thoughts. But I reacted pretty calmly, patted his back, took a sheet of paper and wrote at the top of it “GRATITUDE”. I drew 3 bullets and asked him to reflect on 3 positive things over the course of his day, and then to come back to me  when he filled the sheet. Before he left in the evening, he came to my desk with the sheet, not only with 3, but with 5 positive thoughts on his day. His face totally changed and I felt a clear sky in his mind. I was really moved. I felt like this ... Read Full Story >>

222 Reads

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