It was a typical winter morning, just a couple of weeks before Christmas 2005: While most people were warming up their cars, my husband got up early to ride his bike the four kilometres to his job at Mr. Lube. When my husband arrived at work, he parked his bike outside the back doors as he usually does. After putting in 10 solid hours of labour, he returned to find his bike was gone–stolen. The bike, a purple kona 18 speed, was our only source of transportation. Trevor used that bike to get to both his jobs, putting in 60-hour weeks to support his young family. But the bike was not only used for work. It was also used to get groceries, saving us from having to walk long distances from where we live. I was so upset that someone would steal his bike that I wrote to ... Read Full Story >>
My mother recently wrote a thank you letter to Medicare to express appreciation for their patience in guiding her through the new prescription card process. They were totally shocked, and someone called to thank her. Many people everywhere provide services for us. We complain about the buraucracy, but forget that these are people like us who are just trying to make a living.